In today’s business environment claimant firms need
something more if they want to
do more than just survive. It is not enough to have a case
management system to assist fee earners with diary management and letter
production; they need a set of tools to identify
what is required to improve business performance. The Active Management
Toolkit is designed to do just that.
Active Management does not replace or augment
your case management system. It uses the data captured by the firm and stored in the case management systems so it
doesn’t require a change of system. For most firms they could be up and running
within a few days.
The toolkit works at all levels in the business from the executive level for
overall business decision making and monitoring, through to departmental,
office and fee earner levels for segmental and individual performance
monitoring and improvement
What does it do?
The toolkit allows the management to see if they
are actually capturing the “relevant information”they require to run their
business.
The toolkit analyses the quality of the
information currently captured by the firm.
The toolkit takes “relevant information” from the firm’s case management system
and puts it into a series of easy to understand charts and graphs that allow
huge amounts of data to be summarised in a simple way and provide everything
they need to know to manage and improve business performance. The key is the
“relevant information”. A problem in many firms is information overload. As a
result they are not able to focus on the key issues that affect business
performance. Extracting the key information and using it to identify features,
bottlenecks, cash drains and other trends is the why Active Management toolkit
is such a powerful sytem for monitoring and improving performance.
The Active Management Toolkit
has been specifically designed to:
-
Allow Active Management Consultants to
identify where resource is really needed to start
improving.
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Work with all case management systems and financial software
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Deliver relevant, consistent, completely up to date and accurate MI for any
Solicitors practice.
The main sections of Active Management are
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